5 min read
Kip Smith: Jul 23, 2026 2:21:45 PM
User interface icons aren't just visual decoration—they're the fastest route to user comprehension, cutting through complexity to help people take action without hesitation. I recently had the opportunity to assist a client who's sales people wanted...
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Kip Smith: Jul 22, 2026 4:54:05 PM
You’ve made your decision—Dynamics 365 CRM is your platform for driving your future business growth. That’s a smart, strategic choice. Now comes the...
2 min read
Kip Smith: Jul 17, 2026 11:54:54 AM
Replacing traditional lead capture forms with calendar links can transform your sales process—but only if you understand what you're actually...
1 min read
Kip Smith: Jan 15, 2026 9:36:06 AM
Everywhere you turn in the business world right now, the conversation is about what AI can do and how it’s supposedly going to replace entire...
1 min read
Kip Smith: Jan 7, 2026 10:59:14 AM
If there’s one word in the sales and marketing vocabulary that creates the most frustration and confusion, it’s “lead.” Why? Because the definition...
3 min read
Kip Smith: Nov 4, 2025 4:14:09 PM
Not Sure it Matters? When was the last time you made a purchase without starting your search online? For me—and many others—the internet is always...
2 min read
Kip Smith: Nov 4, 2025 4:07:09 PM
Is AI Replacing Salespeople? Headlines are everywhere about companies turning to AI agents to fill—or even replace—their middle management roles....