About Me
Innovation at the Heart of Everything
My story could best be described as a journey, where every step and experience is an advancement toward revenue operations excellence. My ideas are rooted in innovation, driven by a desire to create solutions that not only meet the needs of today but also anticipate the challenges clients will face tomorrow. With a fusion of experience, technology, and tenacity, I am not just keeping pace with the business world; I want to set the pace.
Read more about my story and see how my commitment to innovation, quality, and customer focus has allowed me to enjoy 26 exciting years of business.
What I stand for.
My Core Values: The Pillars of Excellence
Commitment to Excellence:
One of my core values is uncompromising excellence. I strive for perfection in every solution, believing that the details make the difference. I am dedicated to delivering superior quality in all aspects of my work ensuring that i not only meet but exceed the expectations of my clients.
Innovation and Adaptability:
I strongly feel innovation is the cornerstone of my success. I continually adapt to changing business trends and client needs, ensuring that my solutions are not only relevant but also cutting-edge. My proven approach combines traditional wisdom with new technologies to stay ahead of the curve.
Integrity in Every Action:
Integrity is the foundation upon which I build my professional relationships. I believe in conducting business with honesty and transparency, ensuring that my clients and partners can trust me implicitly. My commitment to ethical practices guides every decision I make.
Customer-Centric Approach:
I put my clients at the heart of my business. Understanding and meeting their needs is my top priority. I believe in building strong, lasting relationships with clients by providing reliable, tailored solutions and exceptional service. It's allowed me to provide solutions for some clients for over 20-years!
Collaboration and Teamwork:
Effective teamwork is crucial to succeed. I like to foster a collaborative environment where every team member's contribution is valued - in both your organization and mine. By combining diverse skills and perspectives, we achieve outstanding results and drive continued innovation.
My Story
My Start
In 1992, Customer Relationship Management (CRM) was in its infancy. The internet did not exist. Many businesses relied heavily on manual efforts to manage their sales processes. A rolodex was a real thing and potential clients would actually answer the phone. Marketing was all advertising and trade shows. I was a young inside sales person starting my career in what would soon be one of the most exiting times in consumer electronics history - the launch of 18" satellite TV. I excelled corporately as a result of my ability to apply new technology and process to solve complex problems in a hyper-growth sales environment. My business purpose was clear.
Alternetics
Alternetics launched in 1999 as a premier provider of CRM technology, stepping in to help organizations bridge the gap between traditional sales methods and emerging technologies. I continued to grow, learn, and evolve through the integration of technology in sales process. I was living the cliche "Do something you love and never work a day in your life".
Growing With the Industry
As Alternetics partnered with more clients, our technology portfolio and expertise rapidly expanded - as did our headcount. We navigated the rise of major platforms, achieving certifications and supporting clients across Salesforce.com, Microsoft CRM, SageCRM, and others. Alternetics was purchased by a private equity firm in 2013, completing the typical journey most entrepreneurs dream of experiencing.
Today
Nearly 25 years later, I realized I liked working with clients more than I liked growing Alternetics and jumped back in. My business goal now is to stay young through the excitement of finding new technology and process; stay relevant by sharing those findings and watching them work; and stay excited by living vicariously as an active team member in my clients growth.
And When Not Working
Got to have some fun!
When I am not head first helping clients win, I enjoy traveling with my wife of almost 40 years, reading, boating, driving tractors, any activity outdoors, and spoiling my 3 beautiful granddaughters. I am also working to publish at least one book to document and share what I have learned and been fortunate to experience in my 40 years as a student of business growth. So stay tuned!