Industry: All Industries
Technologies: Dynamics 365 Sales
Deploying CRM for your organization can be one of the most impacting and beneficial investments you can make. It can also be one of the most expensive and frustrating projects you will ever take on.
So why do so many well intentioned organizations fail when it comes to CRM initiatives? Probably the biggest factor is that CRM deployments are not like other projects in that there are no right or wrong ways to solve a problem. There is generally one great way and four others that lead you down a dead end some time in the future. So how do you know which is one is best? Experience is the only way to know the best way to solve a particular problem in CRM. The more experience the better is the mantra when it comes to CRM.
While organizations may think they are saving money by using internal resources for CRM, they almost always end up spending more in the long run. It is probably highly unlikely you have someone on staff with enough experience to architect and deploy CRM to yield the maximum results. Even if you do, when the deployment is done, CRM it is unlikely you will be making enough changes to warrant the salary you will be paying for that experience. Long term, you will need someone who is solving CRM problems every day for lots of different companies and bringing that experience to your organization. Think about it like a doctor. If you are picking a doctor, do you want a one who sees only you or a doctor who sees many patients?
With over 50,000 CRM project hours under our belt, Alternetics has the experience you need to ensure your CRM is configured to give you the best results with the greatest level of adoption. While virtually anything is possible withe CRM, our approach is to utilize as much out-of-the-box functionality as possible before we ever consider customization. If customization is the best solution, our team can deliver even the most complex solutions.
Since we know cost is always a factor, we offer very aggressive daily and hourly pricing so that you reach your ROI much sooner. If you choose Microsoft Dynamics as your CRM platform, Alternetics is one of a handful of Microsoft Cloud Solutions Providers and can provide all your licenses as well. With most companies looking to reduce the number of vendors they work with, being able to provide both CRM services and licensing is a very compelling offer.
The results you will experience by utilizing Alternetics for your CRM deployment will be measured in weeks, not years. While it is hard to pinpoint the specific wow moment for your organization, it is safe to say you will see the following.
- Better architecture and functionality due to increased CRM solution experience
- Greater user adoption based on a proven deployment methodology
- Lower overall cost by eliminating “trial and error” that often comes with inexperience
If you are going to deploy CRM, don’t be a failed CRM statistic, let Alternetics help you deploy CRM right the first time.